Shipping Policy

We utilize multiple shipping carriers to deliver packages within the US and aboard. Once your payment is verified and processed it can take 1-5 business days for your order to ship excluding weekends and holidays.  Once your order is shipped you will receive a email notification with the shipping carrier and tracking number.

Shipping Rates & Delivery Time

3-4 Business Days Standard Shipping	$4.99
1-2 Business Day Express Shipping	34.95

 

International Delivery Transit Time: 2-6 Business Days

Cost: International shipping rates vary depending on location and weight of the package. At check out your total shipping will be shown depending upon the weight of your shopping bag. 

All prices on our site are in US dollars and charged in US dollars. We do not provide currency conversion your bank will convert depending on the going rate at the time you place your order. All applicable custom fees, taxes, and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package.

Please note that all estimated shipping times are after the order has been shipped.  If for any reason you item is not deliverable and is return to the store you will be issued a refund for the purchase price of the items (minus shipping fee). Please carefully check your address. In the event that you request your order to be reshipped there will be a $9.95 shipping and handling fee. We are not responsible for lost or stolen packages once UPS, USPS, or DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.

Please note that we are not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays. We are unable to make any address updates once your order has already been shipped. Abandoned and refused packages will not be refunded.

All international orders must go through customs. Customs policies and procedures vary per country. It is the responsibility of the customer to pay any customs fees or duties required to receive your package. We will not mark packages as ‘gifts’ on customs forms.

How long after ordering my WIG will it take my order to process? 
Heatless Wigs are processed in 1-7 business days. Human Hair wigs are processed in 1-14 business days. Once your order is processed, you will receive an email notification once it has been shipped. Shipping time is stated above.

You may track your order directly through our shipping carriers or through our track your order portal for an approximate arrival date.

Please note that all orders placed on a federal holiday will begin processing the following business day!