Wig FAQ's

ENVY'D WIGS - FREQUENTLY ASKED QUESTIONS:

 

There are no refunds on any wigs. ALL Wigs are Final Sale. No Exceptions.

Exchanges only for unworn Heatless wigs if you are sent the wrong product. (Please submit a return request) 

All Human Hair wigs are final sale! No refunds, no exchanges. If you have any questions, please contact BEFORE making a purchase.

Customizations on Heatless wigs are a FREE service, and we reserve the right to discontinue this service at any time. No exceptions.

I’ve never worn a wig before. How do I know which wig style is right for me? We recommend you purchasing whatever style you would like to try. It's about whatever makes you feel Gorgeous!

What’s the difference in the wigs you carry?  We carry human hair and heatless wigs. All human hair wigs are made with a lace closure. Heatless wigs are a human hair blend. Please expect some tangling and shedding with Heatless wigs. You can use heat up to 400 degrees on heatless and up to 500 degrees on human hair.  

Do you offer/sell sample wigs or can I come and see the hair in person? While our team offices are located in TX, we do not currently have a studio that offers sample wigs nor do we sell samples. However, we are more than happy to assist you in making the best selection!

Can I color my ENVY'D wig?
ENVY'D human hair wigs are offered in their unaltered color state with variations of dark brown hues. To make ENVY'D extensions fit your desired look, our hair may be bleached or dyed in order to blend with your natural hair. We recommend coloring extensions prior to installation and doing strand tests per bundle. Just like natural hair, bleaching or using color with harsh chemicals may weaken the hair shaft and potentially alter the texture. *We recommend that coloring be done by a professional/licensed colorist familiar with the coloring process. We NO LONGER offer color services. 

You can not color and/or bleach Heatless Wigs. 

How long will ENVY'D wigs last?
How long your wig last depends on how well you take care of it. That can vary from person to person. We do not guarantee longevity of ANY wig. That solely depends on how each individual person takes care of their wig unit. 

ENVY'D WIGS is only an ecommerce store, for best results, PLEASE see a professional stylist to achieve your desired look!